Here are some of the conclusions I came to...
Baby Boomers
- Not many out
- 99% in pairs (man-woman or woman-woman)
- Very engaged in conversation with each other
- Lingering; went from store to store not buying anything
- Saw quite a few at the food court. They took their sweet time; in no rush.
Generation X
- Quiet
- Shopping with intent, no lingering.
- Followed a few people; average number of stores visited was 2.
- Either a man (alone); woman (alone), woman (with children) and a couple women shopping together.
- Gen X sales people were nice, but not chatty.
- I saw only 3 Gen Xers using any sort of technology, in all 3 cases it was a cell phone.
Generation Y
- Pairs, almost everyone
- Constantly checking their cell phones.
- Average number of stores visited was about 6.
- Sales people were extremely friendly, attentive, and a little too chatty.
- Quite a bit of PDA
- Not many took a food court break.
Generation Z
- Traveled in packs, at least 3-4
- LOUD!
- At least 1 person in each group was on their iPhone, at all times.
- No shopping bags
- Swarmed Pinkberry
- I was honestly slightly scared of them.
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