X, Y, Z....

People watching is one of my favorite pass-times. This past weekend, I was at the Century City Westfield observing the social habits of our many different generations.

Here are some of the conclusions I came to...

Baby Boomers
  • Not many out
  • 99% in pairs (man-woman or woman-woman)
  • Very engaged in conversation with each other 
  • Lingering; went from store to store not buying anything
  • Saw quite a few at the food court. They took their sweet time; in no rush.
Generation X

  • Quiet
  • Shopping with intent, no lingering.
  • Followed a few people; average number of stores visited was 2.
  • Either a man (alone); woman (alone), woman (with children) and a couple women shopping together.
  • Gen X sales people were nice, but not chatty.
  • I saw only 3 Gen Xers using any sort of technology, in all 3 cases it was a cell phone.


 Generation Y
  • Pairs, almost everyone
  • Constantly checking their cell phones.
  • Average number of stores visited was about 6.
  • Sales people were extremely friendly, attentive, and  a little too chatty.
  • Quite a bit of PDA
  • Not many took a food court break.


 Generation Z
  • Traveled in packs, at least 3-4 
  • LOUD!
  • At least 1 person in each group was on their iPhone, at all times.
  • No shopping bags
  • Swarmed Pinkberry
  • I was honestly slightly scared of them.

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